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Service Department


Ward International Trucks has three fully staffed service departments eager to serve your needs. With shops in Mobile, Alabama and Pensacola and Tallahassee, Florida, no job is too big for us to handle. We provide overhauls, adjustments, brake jobs, suspension work, electronic diagnostics, air conditioning, and much more. Our experienced staff is here to serve you. We offer onsite maintenance with our fully equipped service trucks along with contract maintenance for your scheduled PM's. Come by and see why we believe that Ward International's Service Department is the best in the industry!

* Factory trained technicians

* All makes and models serviced

* Roadside Assistance adside Assistance

* 100% parts and labor warranty for one (1) year, unlimited miles on   

   International parts installed by Ward International

* Paint & Body Service

* Quick lube, preventative maintenance programs, and DOT inspections

* Many used truck & engine warranties honored

* Wrecker arrangements available

* Tandem axle alignment & suspension work

* Major component and International Parts warranty center

* International, Isuzu, Caterpillar, Cummins & Workhorse  

  Chassis warranty center

* Rapid Brake, Rapid Temp, & Rapid Power dealer

U.S. Pricing

Service

Medium 1

Medium 2

Heavy 1

Heavy 2

Quick Lube

$159.00

$191.00

$226.00

$298.00

“A” Service

$245.00

$278.00

$313.00

$387.00

“B” Service

$298.00

$329.00

$363.00

$459.00

Engines In Pricing Level

Internationalâ:

    MaxxForceÔ 5

    DT466

    DT530

    HT570

    T444E

    VT365

    VT275

 

Caterpillarâ:

     C7 (w/ACERTâ)

 

Cumminsâ:

     ISB

 

Hinoâ:

    J05D-TA

    J08E-TA

    J08E-TB

 

Isuzuâ:

    4HK1

 

Internationalâ:

    MaxxForceÔ 7

    MaxxForceÔ 9

    MaxxForceÔ 10

    MaxxForceÔ DT

 

Caterpillarâ:

    C9 (w/ACERTâ)

 

Cumminsâ:

    ISC Pre 2007

 

Mercedesâ:

    MBE900

 

Volvoâ:

    VED 7

Internationalâ:

    MaxxForceÔ 11

    MaxxForceÔ 13

 

Caterpillarâ:

    3176 C12

    3406 C15

    3406E C15

    C13 (w/ACERTâ)

    C15 (w/ACERTâ)

 

Cumminsâ:

    ISL

    ISC 2007

 

Mackâ:

    MP7

    MP8

 

Mercedesâ:

    MBE 4000

    MBD 900

    Series 60

    Series 60 (Old)

 

Cumminsâ:

    N14

    ISM

    ISX

 

Detroit Dieselâ:

    DD13Ô

    DD15Ô

 

Volvoâ:

    VED 11

    VED 12

    VED 13

Pricing covers most truck and engine combinations, 2007 engine oil requirements, original build level lube, fuel and water filters as stated per level of service and does not include local environmental fees, applicable taxes, crankcase ventilation filters, optional external filters, brake, clutch and belt adjustments, air filters or any mechanical repair.  Contact Ward International for complete details.  An additional charge may apply for winter blend oil or synthetic oil.  “B” level service includes annual D.O.T. inspection.  Pricing levels subject to change without notice.

E-Mail Contacts

Mobile, AL:
David Garrett - dgarrett@wardintltrucks.com , Bobby Lankford - bobbyl@wardintltrucks.com or Marty Jones -  martyj@wardintltrucks.com  

 

Pensacola, FL:

Bubba Campbell - bubbac@wardintltrucks.com or Mike Inglett - minglett@wardintltrucks.com

 

Tallahassee, FL:

Robert Underwood -robertu@wardintltrucks.com    

Mobile, AL Service Staff

Bobby Lankford

Parts & Service Director

David Garrett

Service Manager

Marty Jones

Shop Foreman

Jenny Hoffmeier

Warranty Manager

Wendy Creel

Warranty

Chad Pratt

Service Writer

 

Tanya Lynch

Service Writer

 

 

 

 

Tallahassee, FL Service Staff

Robert Underwood

Service Manager

 

Shun Thurman

Service Technician

Brent Ray

Service Technician

Nate Phillips

Service Technician

Lee Purvis

Road Service Technician

Ronnie Rentz

Service Technician

 

Tiffany Sanchez

Warranty

Service Technicians

 

Ward International offers On-Site Maintenance. No fleet too big or too small. No mess on your lot. We dispose of all fluid. Save yourself the inconvenience by letting us come to you.

 

Truck/Trailer Being Serviced
*  Manufacturer:  
*  Model:  
*  Year:  
V.I.N. Number:  
Miles/Hours:  
Contact Information
*  First Name:  
*  Last Name:  
Business Name:  
*  Email:  
*  Day Phone:   --
Extension:
*  Contact:  
Alternate Phone:   --
Fax:   --
Address:  
Address:  
City:  
State/Province:  
Zip/Postal Code:  
Country:  
Describe Service Needs
*  What kind of service do you need done?
*  When would you like your appointment?
Prior Service History
*  Have we serviced your vehicle before?
Yes No
Last In:  
Work Done:  
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